E-Commerce Platform for Fiji Retailer

We developed a modern, user-friendly e-commerce platform for a Fiji-based retailer to establish their online presence and expand market reach. ## Business Challenge A traditional Fiji retailer wanted to move beyond physical stores and reach customers nationwide. They had no online sales channel and needed a professional e-commerce solution adapted to the Fijian market. ## Solution We created a complete e-commerce platform featuring: - Easy-to-use online shopping interface - Secure payment processing with local bank integration - Local delivery and logistics integration - Product catalog management system - Customer account and order tracking - Mobile-friendly shopping experience - Customer support integration ## Design Philosophy - Simple, intuitive interface for local users - Clear product information and descriptions - Easy checkout process - Mobile optimization for smartphone shoppers - Local language support - Integration with local delivery services ## Business Outcomes - 220% revenue increase within first year - 85% of orders from first-time online customers - Average order value 60% higher than expected - Customer satisfaction rate of 92% - 40% repeat customer rate - Successfully expanded customer base across all islands - Created new employment opportunities